Security

Digipost is made with the same security you are used to in online banking. When you are logged in and reading your letters, it happens through an encrypted connection (SSL). All letters and personal information are stored securely, in accordance with the Personal Data Regulations. When you are logged in, automatic backup of all data stored in your account is also performed. When a sender sends a letter to you, it happens through secure data connections.

No, Digipost employees do not have access to your documents. A few employees are authorized to maintain and correct customer data. Digipost will act as your data processor under the Personal Data Act and ensure compliance with the terms of the Act. If Digipost employees need to see personal information as part of their work, this is logged. Digipost is also secured against unauthorized persons gaining access to personal data.

• Unfortunately, malicious actors sometimes send fake emails that appear to come from Digipost. The easiest way to distinguish genuine emails from fake ones is to check the sender's email address. You can find it by clicking on the sender. Emails from Digipost are always sent from no-reply@digipost.no.

• Digipost never uses links in emails when notifying you of new messages, so if you receive this, there is a high chance it is a fake email. Always check the address field of links you receive via email. If it is an address other than digipost.no, the link does not lead to us.

• The only instance we send links in emails is when we ask you to verify your email address. These are only sent when you have:

• Registered as a new user
• Changed your email address
• Confirmed your email address

• If you have not done any of these, we recommend that you delete the email.

The security in Digipost is very high. All messages are encrypted both when they are sent and when they are stored. All senders and recipients in Digipost have confirmed their identity with a secure electronic ID, so there are no false identities in the service.

• When we receive notification of death from the National Population Register, the account is deactivated, which means you no longer receive messages in Digipost.

• Next of kins can access the account within the first nine months after we registered the death, if they can present a probate certificate.

• Twelve months after we received notification of the death, the account and all content are deleted. It cannot be recovered.

Here you can find the current terms of use for private individuals.

You can find the current privacy policy here. At the bottom of the privacy policy, you will find contact information for the data protection officer.