What is secure sign‑in?

Secure sign‑in is a digital way of logging in where you must identify yourself using an electronic ID, such as BankID. This confirms your identity when you sign in to a digital service.

Secure sign‑in is now required for most advanced digital services, such as online banking, Helsenorge and NAV, to name a few.

Why is this important?

Because it helps prevent fraudsters from logging in as you to important services and stealing information about your finances, health, or other data that can be misused.

Secure sign-in options in Digipost 

In Digipost, you can choose between three options at the highest security level, and one at the next highest level.At the highest level, you can use:

At the next highest level, you can use MinID

Most senders require you to identify yourself at the highest security level to read their letters. If you previously used a password to log in, you still had to identify yourself with electronic ID to open letters.

The problem with passwords 

Passwords used to be common, but today they are considered a weak sign‑in method. This is because many people create passwords they believe are unique and hard to guess.

In reality, passwords are often too simple, such as the names of children or pets, or even the word “password”. These passwords are easy to crack.

Passwords are also often stolen in server breaches, where login details and personal information can be shared online. This creates a high risk of misuse.

There are, of course, secure passwords. Long passwords that are almost impossible to crack. But experience shows that most people – especially the most vulnerable – choose simpler passwords they can remember.

Why is Digipost removing passwords? 

Digipost is a service for everyone. It should work just as well for a grandfather aged 82 as for a software developer aged 28. That means it has to be simple, and it has to be secure.

That’s why, from 1 May 2026, we are removing passwords to strengthen security and give you a better user experience.

Tip 

If you download the Digipost app, you won’t have to sign in every time you receive new mail. The app keeps you signed in for longer periods and can be opened easily using face recognition or fingerprint.

Download the Digipost app

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Grant others access to your Digipost account

If you want someone you trust to be able to read and follow up on the mail you receive in Digipost, you can grant them access to your digital mailbox.

Q&A about Digipost

Read more about how Digipost works

Get started with Digipost

A guide to getting started with Digipost